Do You do Custom Work?
Many folks ask me for custom work. I am glad to oblige them. It takes time & effort on your part and mine. Send me an e-mail as firstname.lastname@example.org to get the ball rolling.
Presently on a 5-7 day lead time . If it is a color or gun I do not stock, then that must be ordered. Both typically arriving within 3-4 days. I tend to keep everyone updated via the order console after you order.
Are your Holsters made in China?
No. As you can read in my About Us page, I am a one man show here in Middle Georgia. I do have expansion plans in the works, just not to China.
Can I choose UPS or Fed-EX?
Yes & no. I offer Free Shipping on every order. I use USPS exclusively. And I pay about $7 avg. If you must have UPS or Fed-Ex, expect to pay me for my time running the 50 miles to and fro to find your carriers drop off point and to charge you for the Shipping through that carrier.
Are Your Holsters Guaranteed?
Yes. If you are not satisfied with your holster contact me within 30 days to get a return authorization. For a normal undamaged return You simply pay return shipping + a 15% restocking fee and I issue a refund after checking the product. This of course does not include custom orders or work.
If my Holster arrives with a problem, will you fix it or replace it?
Yes. I take responsibility for my orders. If I screwed it up, expect me to make it right! I treat every-one of my customers with respect & honesty. I expect the same in return.
If your Holster arrives in an undamaged box/envelope and wasn’t damaged in shipping, I will freely send you out another one ASAP. No cost to you! If it was damaged in Shipping you’ll need to take that up with the USPS folks. But let me know about it if you will. If you need to return a Holster to me, please use the contact sheet to let me know whats up/wrong. Include a phone number so we can talk to speed things along too.